Rider

Rider

How can I get on trip help?

While you are on a trip, you will get a help option on the Arriving screen only On the Arriving screen, somewhere in the middle of the screen’s right-hand side, we have the option of “Need Help?” Tap on that will prompt our contact us number. You can call on that number. You may need to wait it the call comes engaged. More option is you can share your trip


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Rider

Add your Favourite Location

Log into the UNIC mobile app Select the Profile tab from the bottom menu  Scroll down till you find your Favourite Locations section You can add your Home and Work for your convenience


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Rider

How I can contact Unic?

Log into the UNIC mobile app Select the Profile tab from the bottom menu  Scroll down till the end of the screen. Tap on Contact Us to open the Contact Us form. Enter your Feedback and more details about it.  Submit the form once you complete your feedback. Apart from that you can go to our website and access the Contact Us page form the top menu and submit the


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Rider

How can I add or change the payment method

Log into the UNIC mobile app Select the Profile tab from the bottom menu  Select Payment Method from the Payment section Enter your valid card details and hit the submit button.  To change your payment cardit/debit card, tap on “Set as Default“


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Rider

How to transfer balance from one Wallet to another Wallet in app?

Log into the UNIC mobile app Select the Profile tab from the bottom menu  Tap on  Wallet, and tap on Transfer. Select to whom you want to transfer the balance User or Driver.  Enter their registered email address or Phone number and tap on the Next button In the next step, the application asks how much you want to send from your existing wallet balance. Tap on the Plus or Minus


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Rider

How can I check my previous trips or rides in app

Log into the UNIC mobile app Select the Booking tab from the bottom menu  Now you have a list of all the previous trips you have completed. You can check for Past, Upcoming, In Process, Expired, and All trips, you have a filter given on the top right side of the screen. When you tap on any trip, you will be able to view the trip details. From this page,


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Rider

How can I mark my favorite driver?

Log into the UNIC mobile app Select the Account tab from the bottom menu.  In General Settings, you have the Favorite Driver option Tap on “Favorite Driver” to view the list of all drivers you’ve ridden with. From this list, you can mark or unmark drivers as your favorites.


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Rider

How can I invite my near and dear one friends?

Log into the UNIC mobile app Select the Account tab from the bottom menu.  In General Settings, you have the Invite Friends option Tap on “Invite Friends” to open the screen. At the bottom of the screen, there is an option to Invite Friends.  It will open an option to copy or share the link through social media platforms. We’ll credit the referral amount into your wallet to use it for


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