Rider

Rider

How can I check my previous trips or rides in app

Log into the UNIC mobile app Select the Booking tab from the bottom menu  Now you have a list of all the previous trips you have completed. You can check for Past, Upcoming, In Process, Expired, and All trips, you have a filter given on the top right side of the screen. When you tap on any trip, you will be able to view the trip details. From this page,


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Rider

How to transfer balance from one Wallet to another Wallet in app?

Log into the UNIC mobile app Select the Profile tab from the bottom menu  Tap on  Wallet, and tap on Transfer. Select to whom you want to transfer the balance User or Driver.  Enter their registered email address or Phone number and tap on the Next button In the next step, the application asks how much you want to send from your existing wallet balance. Tap on the Plus or Minus


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Rider

How to register as rider or user in UNIC App?

Go to the App Store or Play Store and search UNIC to download the rider App. After installation, open the app to access the Smart Login Page. We have the following option to Register in the App  Option 1: Mobile NumberOption 2: Google, Facebook, Face ID, or Touch ID After login, go to your profile from Account > Manage Account > Personal Details and update your personal details


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Rider

How to add balance in Wallet?

Log into the UNIC app Select the Profile tab from the bottom menu  Tap on  Wallet, and tap on Add Money. Tap on the Plus or Minus sign or tap on the default set amount to add to the Wallet.


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Rider

How can I send the Gift card.

Log into the UNIC  app Select the Profile tab from the bottom menu . Select Send Gift Card from the Gift Card section. Select the design you like from the list, enter the amount you want to send as a gift, and enter a message, and receiver details like Name, Email, and Phone number. Tap on Pay Now to send the gift card to your near and dear ones.


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Rider

How can I use the Gift card.

Log into the UNIC app Select the Profile tab from the bottom menu Select Redeem Gift Card from the Gift Card section Enter the Voucher code you got in your email and tap on the submit button.


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Rider

How can I get my lost property?

Log into the UNIC app. Select the Booking tabs from the bottom menu. Tap on Trip you think you lost your property. On bottom right cornor click on Question mark icon Click under 1st option “I lost an item”. If you don’t have driver details, look at the bottom of the screen “Contact Us”, click on that. Add details about your lost item and submit the detail.


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Rider

How can I apply coupon code?

Log into the UNIC app. Enter the “Where to?” location Select the ride type At the bottom of the screen click on the payment method or card number > click on “Got a promo code?” Enter the promo code or coupon code you have or select any coupon code or promo code available  in the list and click on apply


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